1. Introduction
HS Transportation and Coal Company (SMC-Private) Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us.
2. Information We Collect
We may collect the following types of information:
- Personal Information:
Name, phone number, email address, physical address, and any other details provided when contacting us. - Business Information:
Company name, type of business, order history, and related correspondence. - Technical Information:
If you visit our website or contact us electronically, we may collect IP address, browser type, and interaction details.
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and process orders
- To deliver coal and transportation services
- To send quotations, invoices, and updates
- To improve our services and maintain records
- To comply with legal or regulatory requirements
4. Sharing of Information
We do not sell or share your personal information with third parties except:
- With service providers helping us operate (e.g., logistics, IT)
- When required by law or government authorities
- With your consent
5. Data Security
We implement appropriate technical and organizational measures to secure your personal data and protect it from unauthorized access, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal limitations)
7. Retention of Data
We retain your information for as long as necessary to fulfill our business obligations, legal requirements, and to resolve any disputes.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📍 Address: House No. 22, Street No. 01, Mohalla Town Committee, Basirpur, Pakistan
📞 Phone: 0303-9507812
📧 Email: khizerhayat1200@gmail.com
9. Policy Updates
We may update this Privacy Policy occasionally. The latest version will always be available upon request.